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Terms & Conditions

CUSTOMER CARE

Kia ora. Thank you for your interest in Barrelled Monkeys! The internet can be a scary place and the following terms are designed to protect us. They are common e-commerce terms and required to keep us out of trouble!

 

These terms do not reflect our mission to build customer and brand loyalty. That is done through our promise to provide you with outstanding customer service and is confirmed by your ongoing positive feedback. Your trust is important to us and we intend to earn it. If you have any concerns or queries relating to a product or service that we offer, please fill out a form on the Contact Us page or you can get in touch directly at:

Terms & Conditions 

Overview

This website is operated by Barrelled Monkeys. Throughout the site, the terms “we”, “us”, and “our” refer to Barrelled Monkeys. Barrelled Monkeys offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It’s your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Wix.com, which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks, or adapt to technical requirements of connecting devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on this site’s material is at your own risk.

We may update or change the contents of this site at any time but have no obligation to do so. You agree it’s your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display will be accurate.

We reserve the right to limit sales of products or services to any person, region, or jurisdiction, and to limit quantities. All descriptions or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, or materials purchased by you will meet your expectations, or that any errors will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, household, or order. If we make a change to or cancel an order, we will attempt to notify you via the contact details provided.

You agree to provide accurate, current, and complete purchase and account information for all purchases made at our store.

For more details, please review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. You acknowledge that we provide such tools “as is” and “as available” without any warranties or liability.

Your use of any optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating third-party content or accuracy, nor are we liable for any third-party materials, websites, or services.
Please review third-party policies before engaging in any transactions with them.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, feedback, proposals, or other materials (collectively, “comments”), you agree that we may edit, copy, publish, and use them in any medium at any time without restriction.
We are not obligated to (1) maintain comments in confidence, (2) pay compensation, or (3) respond.

You agree that your comments will not violate any rights of third parties or contain unlawful, abusive, or obscene material. You are solely responsible for any comments you make.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors or inaccuracies. We reserve the right to correct, update, or cancel orders if any information in the Service or website is inaccurate at any time, without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to violate laws or rights of others;
(c) to transmit malware;
(d) to collect personal information; or
(e) to interfere with the website’s security or functionality.

We reserve the right to terminate your use of the Service for violating any of these prohibitions.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the Service is at your sole risk. The Service and all products are provided “as is” and “as available.”

In no case shall Barrelled Monkeys, our directors, employees, affiliates, or service providers be liable for any injury, loss, or damages of any kind, including indirect or consequential damages.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Barrelled Monkeys, its affiliates, partners, employees, and contractors from any claim or demand made by a third party due to your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms are effective unless and until terminated by you or us. You may terminate by ceasing to use the site.
We may terminate this agreement at any time without notice if you breach any term, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement and understanding between you and Barrelled Monkeys and supersede any prior agreements.

SECTION 18 - GOVERNING LAW

These Terms and any related agreements shall be governed by and construed in accordance with the laws of New Zealand.

SECTION 19 - CHANGES TO TERMS

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or change any part of these Terms at our discretion. Continued use of the website constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

PRIVACY & SAFETY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.barrelledmonkeys.com (the “Site”).

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PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

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We collect Device Information using the following technologies:

  • Log files – these track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

 

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including debit/credit card numbers), email address, and phone number. We call this “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we’re talking about both Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging shipping, and providing invoices and/or order confirmations). We also use this Order Information to:

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with updates, news, or promotions (only in line with the preferences you’ve shared with us)

 

We use Device Information that we collect to help us screen for potential risk and fraud (particularly your IP address) and more broadly to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site and assessing the effectiveness of our marketing and advertising campaigns.

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SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information as described above. For example:

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

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BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.

For more information on how targeted advertising works, visit the Network Advertising Initiative (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by visiting:

You can also opt out of some of these services through the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/

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DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

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YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted.

If you’d like to exercise this right, please contact us using the details below.

Additionally, if you are a European resident, please note that we process your information in order to fulfill contracts we may have with you (for example, when you place an order through the Site) or to pursue our legitimate business interests as outlined above.

Please also note that your information will be transferred outside of Europe, including to New Zealand, Canada, and the United States.

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DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

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CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices, operational updates, or legal and regulatory reasons.

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CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

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